In a world filled with fast-paced deliveries and rushed interactions, one FedEx driver’s compassionate decision to follow her heart has resonated with millions. The touching story of Amanda Riggan, who took time during her busy route to pray with a grieving customer, continues to inspire people worldwide even six years after the initial encounter went viral on social media.
A chance encounter leads to a powerful moment of connection
During what seemed like a routine delivery, Riggan engaged in casual conversation with a customer who revealed her husband was battling cancer. Though initially continuing with her route after the interaction, Riggan couldn’t shake the feeling that she needed to return.
“We start walking up the driveway together, and she asked me if I had a happy holiday,” Riggan recounted in her viral video. “I was telling her how busy it was. I asked her the same, and with tears in her eyes, she said, ‘It wasn’t good. He’s sick. My husband’s sick. He has Cancer.'”
Following divine guidance
After completing 20 more deliveries, Riggan made the decision to return to the woman’s house. The encounter that followed proved deeply meaningful for both women. “I rang her doorbell, and she came down the stairs, and she had tears in her eyes,” Riggan shared. “When she saw it was me, she smiled, and I said, ‘Ma’am, can I pray with you?’ And she just broke down. She came out on the front porch and squeezed me so tight.”
The video of Riggan sharing this experience has garnered over 24 million views and 35,000 comments on Facebook, touching hearts across the globe. In a follow-up post three years later, Riggan reflected, “3 years and 24 million views later. I captioned this video ‘Game Changer’. How incredibly accurate is that?! You never could have told me then how radically different my life would be now.”
A message of active compassion
Through her emotional recounting, Riggan emphasizes the importance of acting on compassionate impulses. “If you’re praying for the Lord to help and to use you in people’s situations when He is giving you a chance … do it. If not, you’re going to continue to think about it and regret it later,” she urged viewers, wiping away tears.
Despite having a hundred stops on her route that day, Riggan chose to prioritize human connection over convenience. Her story serves as a powerful reminder that small acts of kindness can have far-reaching impacts, both for those who give and those who receive.
